Description:

Freshworks, a leader in simplifying business software for better customer and employee experiences, is offering a unique opportunity for aspiring sales professionals to kickstart their career in the tech industry.

About the Role:

This one-year internship program is designed for individuals eager to break into tech sales. As a Sales Development Intern, you’ll gain hands-on experience with international markets, learn from seasoned sales leaders, and develop essential skills for a successful sales career. Your work will directly contribute to generating qualified leads and building a strong pipeline for the account executive team in India.

Key Learning & Responsibilities:

• Lead Management: Follow up on inbound leads within 24 hours, maintain accurate records in the CRM, and ensure timely outreach.
• Qualification & Handover: Call and qualify leads, schedule meetings for Account Executives, and effectively hand over prospects.
• Research: Identify key decision-makers in target companies using tools like LinkedIn Sales Navigator, Outreach, Lusha, and ZoomInfo.
• Sales Methodologies: Learn and apply frameworks like BANT and MEDDPICC for effective lead qualification.
• Collaboration: Share feedback with marketing on campaign performance and lead quality.
• Pitching Skills: Understand Freshworks’ product offerings and clearly communicate their value.
• Tracking Performance: Monitor your weekly performance metrics and assist in reporting.
• Event Support: Contribute to virtual and in-person events by generating audiences and engaging prospects.

Key Technical Skills:

CRM Management, Lead Qualification, Sales Research Tools (LinkedIn Sales Navigator, Outreach, Lusha, ZoomInfo), Sales Methodologies (BANT, MEDDPICC), Communication Skills, Reporting & Forecasting, Event Support

Requirements:

• University student or recent graduate (any discipline).
• Fluent in English, with excellent verbal and written communication skills.
• Eagerness to learn, take initiative, and be coachable.
• Confident in speaking with professionals and asking meaningful questions.
• Highly organized and detail-oriented.
• Comfortable working in a target-driven, high-energy team environment.
• Flexible to work across different shifts based on business requirements.

What You’ll Gain:

• First-hand exposure to the India SaaS industry.
• Mentorship from experienced sales leaders.
• Experience with cutting-edge sales tools.
• A collaborative, growth-oriented work environment.
• Potential opportunity for a full-time Business Development Manager role upon successful completion and performance.